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We ship orders on Tuesday, Wednesday, Thursday and Friday.
International Customers outside UK & Europe:
Mill dyed yarns are more cost effective than hand-dyed yarns as they're dyed on an industrial scale. Skeins within a batch are also more likely to be consistent so alternating skeins is optional.
For full details on how to care for hand-dyed yarn, see our comprehensive page here.
Orders are tracked. Once your order has left the studio, you'll be emailed a tracking number. Unfortunately we do not have any other information of the whereabouts of your order than what the tracking number tells us.
Countess Ablaze shall close for the festive period from December 23rd to January 12th to allow us time for a good rest and so that we are prepared for the end-of-Brexit transiston arrangements.