Prices including vat are for UK & EU customers. Prices without vat for for everywhere else. we do not combine multiple orders. Free shipping UK orders over £50 + Worldwide over £100.

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Prices including vat are for UK & EU customers. Prices without vat for for everywhere else. we do not combine multiple orders. Free shipping UK orders over £50 + Worldwide over £100.

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    Contact

    Got a question? Read the FAQs firstHow to care for hand dyed yarn and fibres

     

    Email Countess Ablaze at contact[at]countessablaze.com, who will aim to email you within 48 hours. Please allow a little longer on weekends and public holidays and our team, Blazin'Squad, will get back to you. Our working days are Tuesday to Saturday. 

     

    WE DO NOT WHOLESALE - RETAIL ONLY. Requests will be ignored.

     

    VERY IMPORTANT: 

    Please be aware that the Countess has high functioning autism / Aspergers which means that communication can sometimes feel difficult and overwhelming (especially when it is repeating information that is already available on the website).

    When writing, please be concise, clear and friendly so that she can understand your intentions and it means she (or more likely a team member) will be able to respond to you quickly. Be concise and use bullet points rather than long-winded paragraphs/walls of text - that's far too much information to attempt to process and will hold up a response.