Countess Ablaze can be contacted via email: contact[at]countessablaze.com,
- We will aim to respond within 48 hours.
- Please allow a little longer on public holidays.
- Our working days are Monday to Friday and we try not to answer emails at the weekend to preserve a work/home life balance.
- We warmly encourage you to make use of the FAQ page which answers most questions.
Please be aware that the Countess and members of Blazin'Squad have high functioning autism / Aspergers which means that communication can sometimes feel difficult and overwhelming (especially when it is repeating information that is already available on the website).
- be concise, friendly and provide context so that we can understand your intentions,
- use bullet points rather than long-winded paragraphs/walls of text as it is overloading and will hold up a response.