Use the Contact Form below to get in touch with Countess Ablaze, who will aim to email you within 48 hours. Please allow a little longer on weekends and public holidays and our team, Blazin'Squad, will get back to you. Our working days are Tuesday to Saturday.
Please read the FAQ page first if your query is about postage, custom orders, wholesale, free yarn for review, etc. Chances are that we have already answered your question!
Attention retailers! Countess Ablaze is not available for wholesale.
Please ensure that your email address is correct as our reply will go to the address you supply.
Please be aware that the Countess has high functioning autism / Aspergers which means that communication can sometimes feel difficult and overwhelming (especially when it is repeating information that is already available on the website).
When writing, please be concise, clear and friendly so that she can understand your intentions and it means she (or more likely a team member) will be able to respond to you quickly. Be concise and use bullet points rather than long-winded paragraphs/walls of text - that's far too much information to attempt to process and will hold up a response.