Postage!

July 17, 2020 2 min read

Our shipping days are Tuesday and Friday so as long as you get your order in by 2pm UK time, Goldie the Postie will be able to collect it on those days.

Countess Ablaze orders are tracked, which is super helpful in the pandemic when services are running a little differently. This at least gives some reassurance as to where in the delivery service your order may be. Please have reasonable expectations that worldwide postal services are needing to operate differently due to social distancing and that short delays are now to be expected.

As there is a distinct lack of aircraft in the air, we've noticed that some international journeys are taking some interesting routes. This is normal right now and it's due to postal services optimising aircraft, especially on routes going to the USA. If you find the tracking says your parcel has gone from us in the UK, to a European country and then onto the US, completely normal right now!

Postage prices to the USA have dramatically risen due to lack of air carriers transporting postage and Universal Postal Union (UPU) international postal rates rising in the US. We have had to put up the price of our postage to the US but we're still absorbing some of the cost as it is a dramatic increase.

Our Yarn Cartel subscription box has the postage prices factored into the price of the box and international boxes are not tracked. Even without tracking, we're having to absorb £10 per box to the USA. Because the system we use, Cratejoy, isn't flexible at making changes, we'll be continuing to absorb this cost until the end of 2020 when we'll be researching what subscription platforms are currently available, how flexible they are, and factoring in the end of the Brexit transition period.



Also in Blog

The Blazin' Squad Haydn guide to colour combos
The Blazin' Squad Haydn guide to colour combos

October 19, 2020 4 min read

Haydn discusses colour theory, textures and throwing out the rule book.
Read More
Nerds Prefer Their Rainbows Darker yarn drop!
Nerds Prefer Their Rainbows Darker yarn drop!

October 17, 2020 1 min read

A fresh dyelot of our most popular colourway just hit the shelves.
Read More
Blackwood Shawl KAL
Blackwood Shawl KAL

October 17, 2020 1 min read

Knitalong to Plays With Fibre's new pattern Blackwood, a garter stitch shawl knitting pattern using 4ply wool yarn.
Read More