An update to postage costs and combined orders:
This is something that has been on my mind for a short while and with huge sadness I have decided that I will no longer be able to combine orders together to fall under the one flat rate postage cost. As the business has grown (huge, huge thanks!), so has the vast number of orders and trying to catch orders from the same people, plus sort out refunds can be an administrative headache. At risk of sounding melodramatic, there is only one person at the helm here.
I’m sure you’ll agree that my flat rate postage costs are a really good and generous deal (I’m picking up the tab when orders go over the costs that I charge), especially as the average number of items per order sold has risen. This is especially true with international orders.
Just to recap the postage costs:
I really want to stick with flat rate postage rates because it’s easier for me but more importantly, even easier for you, so I really hope that I have your understanding about this.